Why Health Systems Are Investing in Tech‑Enabled Services Despite Tight Margins
Health systems across the country are operating under some of the narrowest margins in a decade—averaging 1.6% in early 2026, according to Kaufman Hall. Yet despite financial pressure, hospitals are accelerating investments in tech‑enabled services because the ROI is proving too significant to ignore. AI‑supported documentation tools are reducing clinician after‑hours work by 20%–30%, while